Contact TCL Customer Service
TCL Phone Numbers and Emails
Toll-Free Number:
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(877) 300-8837Television
Customer Service:
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(800) 825-6747Appliances
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(855) 224-4228Mobile Devices and Headphones
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(877) 300-9223Sound Bars
TCL Emails:
Contact Information
TCL Website:
TCL Help Center:
Corporate Office Address:
How Good is TCL's Customer Service?
Summary of TCL Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TCL?
Product/ Service Question:
- “WiFi not working”
- “Phone not working properly need a new one”
- “No se conecta a wifi”
Request for Information Question:
- “Find out how to watch tv on Rolu without internet service”
- “Need to ask questions about my new TCL ph”
- “Don't know how to put money for minutes on the phone”
Staff Question:
- “No service”
- “Complaint for your serviceman”
- “Nobody answers in self customer service”
Return/ Replace Question:
- “Exchange”
- “Changing my phone number”
- “I want to change my number”
Account Question:
- “No remote need to get in settings on tv to change password”
- “Cant get espn to log in”
- “I need to get my password for my email”
Activation/ Cancellation Question:
- “Cancel”
- “Cancellation”
- “Activate my phone”
Shipping and Delivery Question:
- “Tv is not coming on”
- “To get the talking mechanism off my tv”
- “I can't get the sound to work after downloading app”
Payments and Charges Question:
- “Phone won't charge”
- “Fraud”
- “Why I'm being billed”
Website/ Application Question:
- “TCL Application not work”
- “Could not install any application”
Cards Question:
- “Cardit card”
- “I need a new battery for my government phone the battery # is Alcatel tlio28c7.ihope it's free because I don't have a credit card or debit card so I can I get a new battery”
- “I forgot my pin for my roku account”
Refund Question:
- “Refund payment not paid back to my account”
- “Refund”
- “I want my money back”
Other Question:
- “Parts”
- “My device lock”
- “TV Trouble imagining”
About
Being a top tier TV manufacturer, TCL is a company with a rich history. TCL is a well known label that sells more than 20 000 000 TV sets around the world. The company has more than 30 research and development centers around the globe. TCL has cloe ties with industry leading players in North America such as Roku, Ucla, Dolby Vision, The Ellen Show, and San Jose Earthquakes etc. Along with TVs, TCL manufactures appliances to choose from a range of dehumidifiers as well as portable, window, and split air conditioners.
TCL is ranked 722 out of 2909 in Appliances and Electronics category
USA
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